Are they really free?
Yes, HiCards are completely free - no strings attached. You can send as many as you like as often as you want. The more you send, the happier we are!Back to Top
How long does it take to deliver a HiCard?
HiCards are delivered immediately. They are sent off our server, so there is not a notice in your own outgoing email that it was sent. The pick up notice will be waiting for your friend when they get on their computer.
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Can I preview a HiCard before I send it?
Yes. After selecting your HiCard and filling in the delivery information, you have two choices. You can preview the completed card or simply send it without a preview. Just pick the option you want to use.
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Can I send a HiCard to more than one person?
Yes. You can send a card to one person or up to 25 people at a time. Just click in the box that asks you if you want to send to many recipients. After you preview your card, you will go to a page where you can enter all of the name and addresses."
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Can I postdate a HiCard?
Yes. You can send a card up to 30 days in advance. This makes it easy to set up your birthday cards for the whole month and be sure they'll be delivered.
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How do I know my HiCard was received?
You will receive a notification when your card is actually viewed. This notice does not come when the card is delivered - only when your friend opens the card. This could be several days later if they don't get on their computer every day.
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How can I see the HiCards I've sent?
If you ask for an archive copy, you will have a copy of your card to see on your own computer. When you get the notice your card was viewed, you will also be able to see the card again as a reminder of what you sent.
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Why didn't my friend get my HiCard?
Your card can not be delivered if you make a typo in the address. This is the most common error. It also can't be delivered to a full mailbox. On occasion, problems with different mail programs out on the net will prevent a card from being received. The best way to ensure delivery is to check the address. But remember this... Mail servers that only use text, such as Erols, Juno, Airmail, and Dataflow, can't view cards on-line. Also, many private-institution email accounts, like those at businesses and colleges use blocks to prevent delivery from unknown addresses.
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Can I cancel the delivery of a HiCard?
No, your card goes out immediately with the message you entered. There is no way to call back a delivery notice to your friend once it leaves the system. Nothing can be changed after you hit the "send" button.Back to Top
Do I have to use all of the options?
No. The name and address of both the sender and the receiver are required to deliver a card. All of the other features are optional. You don't even have to write a message. Just pick a card, fill out the address information and send it out.
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HiCards On-line Help